HI THERE I’m Ada Skillings, Jira Administrator based in Illinois.

  • 2+ Years Experience
  • 23 Projects

About Me

I'm a highly skilled and adaptive Jira Administrator, bringing forth the ability to effectively design, create, and manage Jira Work Management, Service Management, and Service projects. Over the past 2+ years I have released multiple new Jira projects, improved existing projects, and created new add-ons using the Atlassian API to help teams better manage their work.

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Core Skills

  • Jira Software
  • Jira Work Management
  • Jira Service Desk
  • Jira Query Language
  • Confluence
  • Linux Administration

Other Skills

  • macOS Administration
  • BASH Scripting
  • Root cause analyses
  • Computer networking
  • DNS Management

Work Experience

2022 - Present

Neighborhoods.com

Systems Administrator

As the sole systems administrator, I oversaw a wide variety of tasks central to company operation

  • Designed, implemented, and administered Jira Service Management and Jira Software projects.
  • Created Jira add-ons and other complimentary software.
  • Managed a fleet of macOS devices and implemented and MDM solution for those devices.
  • Ran security audits, and responded to security incidents.
  • Managed DNS security for 1000+ domains.
  • Managed SSL certificates for internal tools.
2015 - 2022

American Red Cross

Disaster Relief Volunteer

Over 8 years of service I worked in a variety of roles providing support to clients after a disaster

  • Provided clear communications with the media and public about disaster relief needs and effors.
  • Provided direct client casework and recovery planning.
  • Traveled to disaster zones to provide support to both clients and staff.